Introduction
This Privacy Policy outlines how Fetch N Buy, located at G-788, Suncity, Sector 54, Gurugram, Haryana 122002, India, with GSTIN 06DKMPS4592G3ZI, collects, uses, maintains, and discloses information collected from users of our website, www.fetchnbuy.co (“Website”). We are committed to protecting your privacy and ensuring compliance with applicable laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, of India.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you create an account, place an order, or contact us.
• Non-Personal Information: Browser type, IP address, device type, operating system, and browsing behavior (e.g., pages visited, time spent) collected through cookies and similar technologies.
• User-Provided Information: Information you voluntarily provide, such as feedback, reviews, or responses to surveys.
2. How We Use Your Information
We use the collected information for the following purposes:
• To process and fulfill your orders, including sending order confirmations and updates.
• To improve our Website, products, and services based on user feedback and analytics.
• To communicate with you, including responding to inquiries and sending promotional offers (with your consent).
• To prevent fraudulent transactions and ensure the security of our Website.
• To comply with legal obligations under Indian laws.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:
• With trusted service providers (e.g., payment processors, logistics partners) who assist in operating our Website and fulfilling orders, bound by confidentiality agreements.
• When required by law, such as to comply with a court order or legal process.
• To protect the rights, property, or safety of Fetch N Buy, our users, or the public.
4. Cookies and Tracking Technologies
Our Website uses cookies to enhance user experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings. By using our Website, you consent to the use of cookies as described in this policy.
5. Data Security
We implement reasonable security measures, including encryption and secure servers, to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.
7. Your Rights
Under applicable Indian laws, you have the right to:
• Access and obtain a copy of your personal information.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent for processing, where applicable.
To exercise these rights, contact us at help@fetchnbuy.in.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our Website with the effective date. We encourage you to review this page regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
• Email: help@fetchnbuy.in
• Address: G-788, Suncity, Sector 54, Gurugram, Haryana 122002, India